FAQs

How do I place an order?

Simply browse our online store, add your favourite items to your cart, and proceed to checkout. It’s quick and secure.

 Where do you ship to?

We currently ship Australia-wide. International shipping options will be added soon — keep an eye out for updates!

How long will my order take to arrive?

Orders are typically processed within 1–2 business days. Delivery times vary by location, but most Australian orders arrive within 3–7 business days.

Do you accept returns?

Yes, we offer returns on unopened, unused products within 14 days of delivery. Please check our Returns Policy page for full details.

Are your products cruelty-free?

We’re committed to stocking high-quality beauty products that are cruelty-free and ethically sourced. Product details are always listed on each item’s page.

How can I track my order?

Once your order has been shipped, you’ll receive an email with tracking details so you can follow your parcel every step of the way.

What payment methods do you accept?

We accept all major credit and debit cards, PayPal, and Afterpay (so you can shop now, pay later).

How do I get in touch if I have a question?

You can reach us through our Contact page or email us directly at [insert email]. Our team will respond within 1–2 business days.