Shipping Information

How long does delivery take?

Orders are processed within 1–2 business days. Standard delivery across Australia usually takes 3–7 business days, depending on your location.

Can I track my order?

Yes! Once your order has been dispatched, you’ll receive an email with your tracking details so you can follow your parcel’s journey.

What should I do if my package is delayed or lost?

If your order hasn’t arrived within the expected timeframe, please contact us at serenityskinco0@gmail.com & we’ll assist you in tracking down your order and resolving the issue as quickly as possible.